Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. This includes:

Personal Information: Name, email address, and contact details provided during registration or support inquiries.
Payment Information: Billing details securely processed by our payment partners (Stripe/Paddle). We do not store full credit card numbers.
Usage Data: IP addresses, browser type, device info, and interaction logs to improve system performance.
Uploaded Data: Email lists uploaded for verification are processed securely and automatically deleted according to our retention policy.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, operate, and maintain our email verification services.
To process transactions and manage your subscription.
To send administrative information, such as security alerts or policy updates.
To prevent fraud, spam, and abuse on our platform.
To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in these specific circumstances:

Service Providers: Trusted third-party vendors (e.g., hosting, analytics, payment processors) who assist in operating our website under strict confidentiality agreements.
Legal Requirements: If required by law, court order, or government regulation to protect our rights or safety.
Business Transfers: In connection with a merger, sale, or asset transfer, user data may be part of the transferred assets.

4. Your Data Protection Rights

You have full control over your data. You have the right to:

Access: Request copies of your personal data.

Rectify: Correct inaccurate information.

Delete: Request erasure of your account.

Portability: Get your data in a usable format.

To exercise these rights, simply email us at support@sanitizemail.com.

5. Data Security

We employ bank-grade security measures including SSL encryption (HTTPS), firewalls, and secure access controls. Your uploaded email lists are processed in isolated containers and are inaccessible to other users.

6. Cookies & Tracking

We use cookies to enhance your experience (e.g., keeping you logged in). You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary. Uploaded verification lists are automatically deleted from our servers after a specific period (typically 30 days) or immediately upon your request.

8. Google API Services – User Data Policy

SanitizeMail's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements.

Specific Scope Usage:

Google Sheets Read-Only Access (.../auth/spreadsheets.readonly): This permission is used strictly to allow you to select and import your existing email lists from your Google Sheets account into our platform for verification. We only access the files you explicitly select.
Google Sheets Full Access (.../auth/spreadsheets): This permission is required to create a new spreadsheet in your account containing your verified and "cleaned" results. We use this to generate the results file and format the data for your immediate use. We do not edit, modify, or delete any of your pre-existing files.

Data Handling & Privacy Protections:

No Data Selling: We do not share or sell any data obtained through Google APIs to third-party tools, ad platforms, or data brokers.
No Human Review: SanitizeMail staff does not access or read your Google Spreadsheet data. Processing is entirely automated.
AI/ML Disclosure: We do not use any data obtained through Google Workspace APIs to develop, train, or improve generalized AI and/or Machine Learning models.
Limited Storage: We do not store your Google account credentials. Access tokens are encrypted and used only for the specific manual actions (Import/Export) you trigger.